Fractional Support
A fractional Chief Operating Officer (COO) is a highly effective model for a business who doesn’t yet have the cashflow or need for a full time COO.
This is usually a monthly retainer, which equates to a number of days per month.
Examples
"We don’t yet have a COO and because of our size, we don't want to hire one full time just now. We need some senior operational help 1-2 days per week to look at our processes and improve how we work as a team."
"We need to set up a board, and run monthly meetings which hold us accountable to progress."
“We always feel like we are scrambling and doing everything very last minute. We need someone to take control of our priorities and planning to help us focus on the right things.”
Projects and Ad Hoc Work
When working with your business we can help to define and deliver specific projects. These might be operational, compliance or HR projects.
Examples
We want to open a new clinic, can you help us do this?"
"We need a complete revamp of our policies and procedures."
"We need to hire a new Operations Manager but don't have the time to find and interview someone, we also don't want to pay large recruiter fees."
“Our Staff Handbook is out of date and no longer fit for purpose, can you review and improve it?”
Ad hoc support can be agreed on a monthly basis.
Examples
"We have a lot of difficult HR issues each month, can we have some ad hoc HR support from you to resolve these in a professional way?”
“We've got a new idea for a client offering, can you help us initially to scope it and run a kick off workshop."
"Can we talk pricing and strategy a few times this month to get our offering suitable for handing over to marketing?"
"We've had a data breach, and whilst we've dealt with it, we aren't confident in our processes."
Benefits of working with us
Flexibility
No need for long term commitments - you can change priorities and we will adapt to help you.
Cost
Immediate access to highly experienced professionals, without the annual salary cost and recruitment time.
People
We take a calm, pragmatic approach to what we do, and genuinely care about our work.